- interaction formalized through business contracts, agreements and cooperation arrangements
- system of corporate communications channels
- regular employee and customer surveys
- public opinion studies within the Company and the regions where it operates
- negotiations and meetings
- public hearings
- joint working groups
- hotlines for employees and customers
- investor presentations
- membership of public and expert associations
- dialogue as part of the Sustainability Report drafting process
Gazprom Neft maintains a continuous dialogue with all stakeholders, and considers this to be one of the main tools for implementing its sustainable development strategy. The Company pays particular attention to stakeholder interests which correspond not only with its own objectives and obligations, but also with the interests of society as a whole. Gazprom Neft aims to develop a balanced approach to stakeholder engagement that seeks to harmonize the interests of all stakeholders and achieve sustainable development goals. In conducting this dialogue, the Company strives to ensure maximum transparency of the information that it provides.
Gazprom Neft identifies a number of critical stakeholder groups, whose interests are most noticeably linked with its activities and who are able to exert the most significant impact on the Company's ability to implement its strategic goals:
- shareholders and investors
- government authorities
- business partners, suppliers, and customers
- local communities
The main stakeholder engagement priorities are reflected in the following corporate documents: the Corporate Code of Conduct, the Corporate Code, and documents regulating individual business areas.
The scope of issues addressed in the dialogue depends on the Company’s continual analysis of the internal and external social environment, and reflects the Company's strategic roadmap and the priorities of stakeholders.
The Company takes steps to involve stakeholders in project implementation. This makes it possible to adjust the development of projects in accordance with stakeholder expectations and to identify and eliminate existing risks in good time.
|Stakeholders||Areas of engagement||Directions of engagement|
|Shareholders and investors||Increasing the value and investment attractiveness of the Company||
|Staff||Labour productivity, product quality, occupational health and safety, environmental protection, respect for human rights, development and implementation of social programmes targeted at staff and local communities||
|Russian government authorities||Meeting the challenges of sustainable development in the industry and the regions where the Company operates||
|Regional and municipal authorities||The Company's regional policy, meeting the challenges of regional socio-economic development||
|Business partners, suppliers, and customers||Compliance with contractual obligations, ensuring uninterrupted deliveries, better product quality, improved occupational and environmental safety||
|Local communities in regions where the Company operates||The Company’s regional policy, programmes to support local communities||
|Public organizations||The Company’s regional policy, environmental protection||